confidentiality

Privacy Policy

Our website respects your privacy and seeks to protect your personal data.

This Privacy Policy explains how we collect and use your personal data (in certain circumstances). It also outlines the procedures used to ensure the confidentiality of your information. Finally, this policy determines your options regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another website, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other personal details are used in accordance with the terms outlined in this Privacy Policy. We collect information only when necessary or directly related to our relationship with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You may browse the site without providing personal information. Your personal identity remains anonymous throughout your visit to the site unless you have an account on the website accessed with a username and password.

1. Data We Collect

We may collect your information if you wish to place an order on our website.

We collect, store, and process your data as needed to complete your purchase, ensure proper handling of any future claims, and provide you with our available services. We may collect personal information, including but not limited to: name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and card details.

We use the information you provide to process your requests and to provide the services and information displayed on our site that you request. Additionally, we use your information to manage your account, verify online transactions, audit data downloads from the site, identify site visitors, and improve website design and/or content. We may also use your information for demographic research and to send useful information about products and services, unless you object to being contacted. We may also use your email to provide details about other products and services, if you wish. You may opt out of promotional or marketing communications at any time.

We may share your name and address with third parties in order to deliver your order (e.g., delivery agents or suppliers).

We may store details about your current order on our site, but for security reasons we cannot retrieve them directly. By logging into your account, you can view your order information and details. You are also responsible for keeping your account information confidential. We are not responsible for misuse of passwords unless the misuse is caused by our error.

Other Uses of Your Personal Information

We may use your personal data in opinion polls and market research, at your discretion, for statistical purposes while ensuring complete confidentiality. Participation is optional, and you may withdraw at any time. Your email address will only be disclosed if you choose to take part in a contest. Survey results remain completely separate from your private email.

We may send you information about us, our website, other websites we own, our products, sales, offers, newsletters, or other content related to our affiliated companies or partners. If you do not wish to receive such information, click the “unsubscribe” link in any email, and we will stop sending these within seven business days.

We may use anonymous, non-identifiable data for purposes such as analyzing site traffic or newsletter engagement. Such data may be shared with third parties like publishers, but it does not reveal your personal identity.

Competitions

For any competition, we use your data to notify winners and announce offers. Conditions of participation are explained separately for each competition.

Third Parties and Links to Other Websites

We may transfer your information to other companies within our group or to agents/subcontractors to assist in relevant transactions (e.g., product delivery, payment collection, customer support, or statistical analysis). We may also exchange information with third parties to protect against fraud or reduce credit risks.

In the event our business (or part of it) is sold, your personal data may be transferred as part of the database. Outside of what is described in this Privacy Policy, we do not sell or disclose your data to third parties without your prior consent unless required by law.

Our website may contain third-party ads or links to other websites. We are not responsible for the privacy policies or practices of these external sites.

2. Cookies

Accepting cookies is not a prerequisite to visiting the site. However, some site functions, like the shopping cart, cannot work without enabling cookies.

Cookies are small text files stored on your computer that help our server identify you as a unique user. They can store IP addresses and save time by remembering details like login credentials or cart preferences.

This site uses Google Analytics, a service provided by Google, to analyze website usage. Google Analytics uses cookies to collect data (including your IP address), which is transferred to and stored on Google’s servers in the United States. Google uses this information to evaluate site usage, generate reports, and provide related services. Google may share this data with third parties when required by law or if processed on Google’s behalf. Google will not associate your IP address with other stored data.

You may disable cookies in your browser settings, but this may limit your use of the site. By using this site, you consent to Google’s use of your data as described above.

3. Security

We use appropriate technical and security measures to prevent unauthorized or unlawful access to your information, as well as accidental loss or destruction.

Your personal data is stored on a secure server, protected by firewalls. Payment details entered online are encrypted using Secure Sockets Layer (SSL). While we implement strong security measures, 100% protection cannot be guaranteed.

We strongly advise you not to send your credit/debit card details through unencrypted electronic communication.

You are responsible for protecting your account credentials and computer from unauthorized use.

4. Customer Rights

If you are concerned about your data, you have the right to request access to the personal information we hold about you. You also have the right to request correction of any inaccuracies, free of charge.

At any time, you may request that we stop using your personal information for direct marketing purposes.